Fire Alarm Maintenance & Servicing

Routine testing, inspection and servicing to ensure your fire alarm system remains compliant, reliable and fully operational.

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Routine Servicing

Scheduled inspections, testing and performance checks to keep your system BS 5839 compliant.

Fault Diagnosis & Repairs

Fast identification and correction of faults, wiring issues, detector failures and panel errors.

Compliance Documentation

Full service reports, logbook updates and certification for your fire safety records.

Accredetations

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Professional Fire Alarm Maintenance & Servicing

Regular servicing of your fire alarm system is essential to keep your building safe, compliant and fully protected.

At Indigo Systems Ltd, our accredited engineers provide scheduled and reactive maintenance to ensure your fire detection system works flawlessly when it matters most.

We maintain all major fire alarm systems, including:
Conventional fire alarm systems
Addressable fire alarm systems
Wireless fire alarm systems
Hybrid fire alarm systems

Our engineers follow BS 5839-1 best practice on every visit, providing complete peace of mind that your system remains reliable, responsive and compliant.

Reliable, Accredited & Fully Compliant Maintenance

Your fire alarm system must be properly maintained to comply with UK fire safety legislation and insurance requirements.

Our maintenance service includes:
Full system inspection
Device-by-device functionality testing
Battery health assessment and replacements
Logbook updates
Fault finding and remedial work
Certification and service reports

With Indigo Systems Ltd, you benefit from a long-term maintenance partner who prioritises compliance, safety and clear communication at every stage.

Our Fire Alarm Maintenance Process

Here’s how we keep your fire alarm system operating safely, reliably and fully compliant with UK fire safety standards.

1. System review and visual inspection
We begin by reviewing your fire alarm panel, control equipment and documentation to identify any existing faults or overdue maintenance items.

2. Device testing
Every detector, call point, sounder and interface is tested for correct operation in line with BS 5839-1.

3. Battery and power supply check
Standby batteries are tested for charge levels, signs of ageing and overall performance, with replacements carried out where required.

4. Fault diagnosis and repairs
Any issues identified during testing are investigated and resolved to restore full system functionality.

5. Logbook and documentation updates
Your fire alarm logbook is fully updated, and electronic service reports are provided for audit and insurance purposes.

6. Certification and ongoing support
A maintenance certificate is issued, and our team remains available for reactive callouts, system advice and ongoing compliance support.

FAQs

Do fire alarm systems need to be serviced regularly?

Yes. UK fire safety standards (BS 5839-1) require commercial fire alarm systems to be serviced at least every 6 months. Many buildings require quarterly checks depending on risk and system type.

What happens during a fire alarm maintenance visit?

A qualified engineer tests detectors, call points, sounders, batteries and the control panel to ensure everything operates correctly. They also update your logbook and issue a service certificate.

How long does a maintenance visit take?

Most routine maintenance visits take 60–120 minutes, depending on system size and accessibility.

What if a fault is found during maintenance?

We diagnose the issue on-site and carry out repairs where possible. If replacement parts are required, we provide a clear quotation before any further work.

Can you take over maintenance from another provider?

Yes , we regularly take over fire alarm maintenance from other companies. We start with a full system health check and bring your fire alarm up to compliance.

Not Sure If We Cover Your Area?

If your location is not listed above, please contact us. Our team will confirm coverage and advise on availability for your project or maintenance requirements across London and the South East.